CJ Logistics

E-commerce lets us order products straight to our doorsteps with ever-increasing speed and convenience. But how exactly do these systems work? What are the technologies that make this process possible, and what is it like working in an environment powered by the world’s most cutting-edge e-commerce fulfillment automation technologies? This week, CJ Newsroom explores CJ Logistics’ Gunpo Smart Fulfillment Center to find out more about CJ’s mission to boost productivity, efficiency and convenience by pioneering technology trends transforming future logistics.
 

Fulfillment is at the heart of e-commerce competitiveness. Products need to be organized, packaged and sent to customers fluidly and safely, and CJ Logistics has committed a wide range of resources, research and talent to craft seamless smart fulfillment systems that makes it possible. The Gunpo Smart Fulfillment Center divides its fulfillment process into six stages: Inbounding, Receiving Orders, Picking, Inspection, Smart Packaging and Release. 

“By integrating all the e-commerce logistics capabilities at our center – from warehousing to stocking to forwarding – our system is designed to be a one-stop-shop logistics process,” said Nam Ki-soo, Leader of CJ Logistics’s e-Commerce FC Team. “The main goal here is to provide solutions that incisively meet customer needs. By saving time and cost, we can add significant customer value.”
 

CJ Logistics Inbounding is the first stage of the fulfillment center process. CJ’s advanced Dimension, Weighing and Scanning (DWS) system scans each product to electronically record its unique weight and proportions. Next, the staff load products onto Automated Guided Vehicles (AGVs), which spirit products away to the optimal storage location. “By introducing AGV use on the smart floor, we’ve been able to boost our productivity by 25%,” said Cho Joo-hyung, Director of the Gunpo Center. “We are quite possibly the first center in Korea to automate this much of the e-commerce process using AGVs.”
 

CJ Logistics Once an order has been received, the E-commerce Integrated Logistics System (eFLEX) draws all the details it needs on the order’s status from roughly 50 seller platform and sends the order out into the fulfillment center. At this point, the product is located and forwarded to the box recommendation system for packaging. Kim Min-seong from the center’s Release Team explained how the system keeps track of all kinds of variables. “eFLEX helps us to intuitively track a wide range of release processes at once,” he said. Next up is the picking stage, which involves getting the right product into the right box. First, an automated case erector receives the product’s weight and size and automatically builds the ideal box to transport it in. It then shifts the box down the conveyor belt, where a unique barcode is printed on it.