Parcel
Excellent infrastructures and advanced logistics technologies make CJ Logistics a game changer in the parcel market.
Overview
Advanced technologies & facilities enable us to provide differentiated customer services.
- Korea’s largest logistics infrastructure & assets Logistics infrastructure & assets of 12 hub-terminals, 270 sub-terminals, and the delivery network in the country
- Cutting-edge Automation System Powered by TES Highly-tailored customer service ensured by cutting edge technologies including automated sorting system, big data analysis tool, and robotics system.
- First Mobile Concierge Service in Logistics Industry Mobile application dedicated to parcel service, visible ARS and Korea’s first AI-powered automated customer service ‘Chat-bot’
Korea’s largest logistics infrastructure & assets
- Operating 6 hub-terminals, 3 local hub-terminals, 4 consolidation hub-terminals in Seoul conurbation and 270 sub-terminals across the country
- Asia’s largest mega hub-terminal will open in June 2018 (its floor area is equivalent to size of 40 football fields).
- Country’s most sophisticated delivery network consisting of 24,000 shipping outlets and 17,000 delivery truck drivers
Cutting-edge Automation System Powered by TES
- Customer satisfaction earned by ‘Same Day Parcel Delivery Service’ and ‘Delivery & Installation Service’.
- Customer delight earned by ‘One-day parcel delivery service’ and ‘Delivery & installation service’
- We are fully dedicated to achieve highest employee benefits, lowest separation rate, and excellent customer service.
First Mobile Concierge Service in Logistics Industry
- 7.1 million downloads of CJ Logistics’ parcel service application support customers to have a mobile concierge access including pick-up reservation, return shipment, and tracking.
- Introduction of Korea’s first AI-powered customer service ‘Chat-Bot’ and visible ARS improves customer experience.
Excellent infrastructure enables CJ Logistics to deliver
the best services for customer delight.
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- Local Network290locations
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- Daily Parcel Box Handling Capability6,671,000parcels
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- Transportation Fleet19,000vehicles
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- Market Share48.2%
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- Annual Handling Capability1.22BIL Parcels
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- Korea's No.1 Parcel Service Provider1st
Specialized Customer Service
26,000 Shipping Outlets
18,000 Last-mile Delivery Service Personnel Ready to Serve Customers in 10-Minute Drive
(*Local ASOs: DAISO outlets and convenience stores; as of September 2018)
Investing in The
Asia’s largest mega hub terminal
CJ Logistics will open Asia’s largest mega hub terminal in June 2018. 1.7 million parcels will be handled in a day through 43 Km long conveyor belt on vast area of 300,000m2. The cutting-edge technology terminal will allow us to deliver faster and reliable customer service.
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Asia’s largest logistics infrastructure
- Gross Area: 300,000㎡(Size of 40 football fields)
- Warehouse Area: 110,000㎡ (Size of 15 football fields)
- Total conveyor-belt length: 43 Km. (Full marathon course)
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Korea’s First Automation System
- five-sided barcode reader.
- Accommodating 850 cargo trucks (payload: 11 tons +) and sorting cargo.
- Processing 1.72 million packages in a day (as per 12 working hours).
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e-Commerce Fulfillment Center
- Providing the best Total One-Stop logistics service
(storage, processing & distribution, delivery) is our priority.
- Providing the best Total One-Stop logistics service
Beyond its domestic market power,
CJ Logistics extends its frontier to the global market.
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Global Presence 4countries
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Global Network94locations
