CJ Logistics

Logistics continues increasing in importance to deliver products manufactured with care in their optimal condition to consumers. CJ Logistics offers customized, specialized logistics services according to the 5 industrial groups, CPG (Consumer Packaged Goods), Retail, Pharmaceutical, Fashion & Beauty and e-Commerce, to satisfy both companies and consumers. This episode introduces CJ Logistics' customized solutions for the CPG logistics that distributes consumer packaged goods and contacts the consumers most adjacently, together with the retail logistics that requires rigid control of temperature and humidity. Shall we know more about the differentiated, customized logistics solutions from CJ Logistics, which offers tailored logistics solutions to its customers and performs as the best partner for corporate logistics?
 

CPG (Consumer Packaged Goods) stands for everyday goods that consumers can buy at supermarkets or retail stores. The CPG logistics provides total logistics services encompassing the import/export of the goods, operation of the logistics center, and nationwide delivery of the goods. This task requires know-how not only to deliver various temperature-sensitive products in their optimal condition, but also to manage the integrated logistics up to the last mile delivery to the consumers. CJ Logistics offers customized CPG solutions with its shared CPG network, which is the largest in Korea and the only network able to fulfill the next-day delivery nationwide, equipped with the 3 temperature options (room temperature/refrigeration/freezing). Presented below are the advantages of CJ Logistics’ one-of-a-kind CPG logistics, to alleviate customers’ burdens such as an increase in logistical costs due to inefficiencies or responding to consumer orders, and to promote their business growth.
 

According to the food industry’s estimation, the fresh food delivery market will have grown over fivefold until 2023, and thus the demand for the cold chain will also increase, making temperature maintenance increase in importance. CJ Logistics delivers CPG that are susceptible to small changes in the temperature in one of the 3 options, helped by the thermometers inside the warehouses, the Cool Guardian System and the real-time monitoring based on the Delivery Tracking System (DTS) system. For small-scale or provincial logistics having had difficulty reducing delivery costs, and especially delivery vehicles now operate two refrigerators and two freezers in them and share the loads to optimize the delivery costs. 
 

As consumer needs diversify, SKU (Stock Keeping Units) also tends to be shipped on more diverse routes. As the unit size of consumer orders gets smaller, order processing becomes more complex and wrong sorting of goods occurs more often. To resolve this issue, CJ Logistics’ corporate logistics provides a solution that integrates B2B, the logistics between businesses, with B2C, which connects the business to the consumer. To provide a one-stop service whether it is to fulfill the orders from supermarkets and retail stores or to deliver goods to consumers, CJ Logistics increases productivity and minimizes errors with its customized, automated logistics facilities. This leads to improved customer service. Operating B2B and B2C separately will result in inefficiencies with space and transportation, but CJ Logistics’ integrated B2B2C enables an efficient operation by reducing the number of points of contact. 
 

CJ Logistics offers the customized, integrated solution based on its exclusive logistics know-how and powerful nationwide network. The company provides the full lineup service encompassing import, customs clearance, logistics center operation, delivery to B2B customers or B2C individual consumers, and export. Simultaneous use of diverse services as the above generally incurs inconvenience of monitoring respective services, but CJ Logistics’ full lineup service facilitates one-stop control of them by unifying the points of contact.
 

Retail refers to all items distributed through convenience stores (CVS), marts or authorized retail stores as well as food ingredients used at franchised restaurants. Thus, retail logistics means the service to store and transport products these stores have made orders for. It is a daunting task to manage various products that require rigid maintenance of temperature and humidity. CJ Logistics is ranked number one in the Korean logistics market for coffee franchises by satisfying those retailers’ requirements with its rigid logistics management and consulting. CJ Logistics is realizing logistics innovation in the retail sector as well, using the cutting-edge technologies and the real-time monitoring system.
 

Fast and detailed sorting is a must to deliver numerous product groups, not to mention refrigerated goods that are difficult to handle. CJ Logistics provides an innovative logistics solution, a state-of-the-art, automated, unmanned and data-driven solution that can even handle individually packaged items, let alone boxes. The automated sorting by mobile robots can sort out products for up to 3,500 stores a day. Thus, the retailers, who must send the products in the identical condition to numerous branches across the country, can maximize productivity by the increased efficiency of their logistics operation. 
 

Retail logistics also starts from the rigid maintenance of temperature and humidity. CJ Logistics can store and deliver various products from groceries to industrial products in one of the three temperature options, room temperature, refrigeration (5℃) or freezing (-20℃), to provide consistent logistics service for those products that may require a specific handling temperature. The IoT-based “Cool Guardian System” measures temperature and humidity with sensors installed around the logistics centers to maintain the optimal environment. The industry-leading cold chain inventory management has proven its reliability by the partnership with a world-famous coffee franchise for over 10 years.
 

A thorough monitoring is mandatory to safely deliver the perfectly stored products. Using the real-time delivery monitoring system, Delivery Tracking System (DTS), CJ Logistics checks the location and route of the delivery vehicles, the temperature status, and the completion of the delivery real-time, whether it is delivery to a supermarket, a retail store, or an individual consumer, to guarantee 100% consumer satisfaction.
 

CJ Logistics ensures the best satisfaction with automation powered by innovative technologies, customized consulting, and the optimal distribution logistics service. The company will continue to endeavor to provide the most comfortable service for both companies and consumers with its leading CPG and retail logistics solutions. We will come back with logistics for pharmaceutical, fashion & beauty and e-Commerce in the next episode.